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Career

 

Responsibilities

 
  • Develop and sustain knowledge of our offerings and associated technologies.

  • Qualify prospects via the phone, email and web conferencing, identifying key decision makers, business pain and book appointments.

  • Maintain a high level of activity to meet assigned objectives.

  • Generate interest in our offerings through outbound calls. High volume of phone activity to generate dependable and predictable pipeline.

  • Identify, initiate and nurture relationships with prospects both over the phone and via e-mail.

  • Generate targeted call lists, develop call plans and utilize CRM software to capture, document and transfer all activities (including calls, call activity, account notes and prospect pipeline).

  • Provide outbound support for integrated marketing programs.

  • Qualify, develop and transfer inbound lead opportunities.

  • Provide feedback to improve efficiencies of marketing and sales efforts.

  • Participate in trade shows were appropriate, with occasional travel to meet field sales staff, prospects and customers.

 
 

Qualification and Experience

 
  • Tenacious, persistent, positive focused, energetic, charismatic, self-starter with excellent multi-tasking and time management skills.

  • Ambitious and aggressive toward reaching corporate and personal objectives and growing with the company.

  • Existing successful experience in B2B phone-based sales / inside sales.

  • Excellent team player, but also must be able to identify, prioritize and manage work well independently with minimal supervision.

  • Resourceful, goal-oriented, metrics-driven and solution focused.

  • Excellent verbal and written communication skills – ability to comfortably and confidently converse at a high level with VP and C-level customer contacts.

  • Ability to work well cross-functionally, across department and with varying personalities and skill sets.

 
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Responsibilities

 
  • Establish and grow relationships with key decision-makers, and influencers within customer base.

  • Maintain consistent communications with existing customers regularly in order to ensure customer satisfaction, and primarily in a manner preferred by the customer.

  • Deliver corporate overview, presentations and also position the benefits of Togglr.

  • Coordinate efforts between various teams in a collaborative manner to help achieve an optimal customer experience.

  • Collaborate with the sales team and solution engineers to design customer-tailored solutions.

  • Participate in sales meetings and training sessions.

  • Gather and provide information to both customer contacts as well other sales team members (Help increase awareness of new and existing products and services).

  • Illustrate how the application of additional products / services can be strategically utilized and implemented to meet their current and future requirements.

  • Participate in the development of new service ideas and sales strategies as needed.

  • Provide documentation for options / strategies that are adopted into the customer's solution vs. those that are not (Include further documentation for the reasons why that lead to their decision).

  • Prepare sales quotes, negotiate offers, and process sales orders.

  • Assist sales support teams with ensuring successful deployment and utilization of infrastructure.

  • Ensure resolution on any / all outstanding issues and opportunities – see to the end.

  • Identify structural risks in existing customer infrastructure, mitigating potential issues with product and services-based solutions.

  • Coordinate internal resources as needed for more in depth explanation or assistance from varying departments.

  • Provide information to other resources associated with the account when requested.

  • Prevent negative customer churn and cancellation with proactive engagement in support and billing-related issues.

 
 

Requirements

 

Sales:

  • Skilled in customer account management.

  • Sales acumen; skilled working in fast-paced selling environments with direct customer interaction and a range of customer types.

  • Strong presentation and pitch skills.

  • Sales tenacity and creativity when presented with difficult challenges.

  • Strong company and contact research skills.

  • Excellent follow-up and follow through skills.

  • Technical, with the ability to rapidly learn and understand new technologies.

  • Solid understanding of cloud and the business objectives for IT outsourcing.

  • Self-sufficiency; ability to work independently and as part of a team.

  • Excellent internal customer service, written, verbal and presentation skills.

  • “Can do anything” attitude.

  • Travelling is essential part of this job.


Technical:

  • Technical, with the ability to rapidly learn and understand new technologies.

  • 2 years of experience in pre-sales / trouble shooting.

  • 1 year of experience desirable in strong technical knowledge of cloud and / or virtualization strategies (VMware, Microsoft, Citrix etc).

  • Sound understanding of network and networking technologies.

  • Understanding of important infrastructure components.

 
 

Qualification and Experience

 

Sales:

  • Skilled in customer account management.

  • Sales acumen; skilled working in fast-paced selling environments with direct customer interaction and a range of customer types.

  • Strong presentation and pitch skills.

  • Sales tenacity and creativity when presented with difficult challenges.

  • Strong company and contact research skills.

  • Excellent follow-up and follow through skills.

  • Technical, with the ability to rapidly learn and understand new technologies.

  • Solid understanding of cloud and the business objectives for IT outsourcing.

  • Self-sufficiency; ability to work independently and as part of a team.

  • Excellent internal customer service, written, verbal and presentation skills.

  • “Can do anything” attitude.

  • Travelling is essential part of this job.


Technical:

  • Technical, with the ability to rapidly learn and understand new technologies.

  • 2 years of experience in pre-sales / trouble shooting.

  • 1 year of experience desirable in strong technical knowledge of cloud and / or virtualization strategies (VMware, Microsoft, Citrix etc).

  • Sound understanding of network and networking technologies.

  • Understanding of important infrastructure components.

 
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Responsibilities

 
  • Assist solution providers with the definition of technical strategies that will enable to sell more.

  • Provide the architectural guidance and recommendations necessary to promote successful engagements with data center partners worldwide.

  • Capture and share best-practice knowledge with our broader Solution Architects community.

  • Share customer requirements and build architecture framework for optimizing solution.

 
 

Qualification and Experience

 
  • The right person should possess 8+ years of hands on software design experience and demonstrate a strong knowledge of the software development lifecycle.

  • The successful candidate should have experience of at least 5 years of their career in customer facing roles and a proven record of effective communication and collaborations across multiple internal organizations and interactions with partner and customers.

  • Experience working with cloud service providers, end user or developers communities, datacenters and IT service providers.

  • Strong verbal and written communications skills are a must. Experience with creating, presenting and closing on solution proposal is a must.

  • BS degree required; computer science, engineering, math or echnical background highly desired; advanced degree a plus.

 
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